FAQs

Listing with Flavour Venues & Events is free. We accept an unlimited number of listings for Venue spaces, Accommodation, Activity spaces, Team building activities, and Virtual events. Our platform allows businesses to easily create, amend and update listings. Enquires made via our website are passed directly to the supplier-side event manager, and can be securely tracked and managed in the platform for ease of reference. Our suppliers manage their own payments and issue their own terms of agreement when confirming bookings, allowing all the flexibility your business needs.

We offer competitive commission rates in agreement for listing with us. Flavour Venues & Events only charges commission after the event which originated from an enquiry via our a website has taken place, meaning suppliers who list with us receive their payment for the event before any commission is due to us. Read our full Terms of sale here.

Our website is built so that your listing is easy to find. After registering your business and listing with us, you will also be considered by our venue finding team when they are working on high value client enquiries. Our regular clients include event bookers from Google, Amazon, Microsoft, Oracle, Deutsche Bank, plus many other industry leaders. We market our website and services so that your business gets attention from the customers you want to reach.

You can create a listing for full venue hire, venue space hire, activity venues to hire, spaces and activities at a venue, and accommodation, provided the venue has a UK address.

You can also create listings for team building activities, conference energisers, workshops, sports, games, challenges and classes. These should all be available within the UK, either at dedicated location, or with the option of the supplier travelling to a UK venue chosen by the client.

You can also list a wide range of virtual and hybrid events. These could be delivered to guests outside of the UK. You can decide on the times the event is available, and whether or not you can manage postage to locations outside of the UK, if applicable.

Our clever website makes creating and managing your listings as easy as possible. The website instructions will guide you through each step of the process. First, you’ll need to create a user account, supply your business details, and agree our terms before creating your listings and receiving enquiries.

If you want to list venue hire, venue spaces, spaces or activities at an activity venue, or accommodation, you first need to Add a venue (you can skip this step and go straight to Add a listing if you are listing team building activities or virtual events). Your venue page contains the address, venue rules and important info that will be inherited by any venue space listings associated with that venue. If you have more than one venue, Add a venue for each before creating the listings.

Next, click on Add a listing, choose the type of listing you’d like to create, and complete the information as requested. If you are creating a listing for full venue hire, venue spaces or accommodation, use the drop-down menu to select the venue the listing is associated to.

Once your listing has been created, we’ll review it to make sure it fits with our terms. We’ll then notify you by email that it’s live, or let you know of any adjustments to make before we publish it. Once your listing is live, our website users will be able to enquire and communicate with you directly if they are interested in hiring your venue or services.

Yes, it’s free to create a Business account and place as many listings as you’d like on the Flavour Venues & Events website. We charge no listing, usage or membership fees. You can easily update your listings and manage all enquiries and communication with interested bookers through the website. Bookings which originated from enquiries via the Flavour Venues and Events website are subject to our commission fee. Our commission fees are 10% for Venue spaces, Activity spaces and Accommodation bookings, or 15% for Team Building and Virtual event bookings. Commission is payable after the events take place.

Read our terms of sale for comprehensive commission information.

If a Business lists with Flavour, and a user enquires with them through our website, a commission fee will be due after the enquiry becomes a booking. Commission is payable to Flavour only after the event takes place, so you’ll get your full payment from the booking first. The Business takes payment from the client, then Flavour sends the business an invoice for the commission fee after the event has happened.

By listing venues, spaces and accommodation with us, the Business agrees to pay Flavour a commission equivalent to 10% (NET, plus VAT where applicable) of total booking value, for any venue, space or accommodation booking which originated from a Flavour website enquiry, or via one of Flavour’s venue finding team. Total booking value includes all revenue generated by the booking, including hire fees, contracted minimum spends, and on-the-day final F&B spend (excluding service charge). Any commission arrangement outside of that described above must be mutually agreed by email between the Business and Flavour before the listing is published.

By listing in-person activities, performers, hosts, event supplies and virtual events with us, the Business agrees to pay Flavour a commission equivalent to 15% (NET plus VAT where applicable) of total booking value, within 7 days after the event takes place, for any booking which originated from a Flavour website enquiry, or from a member of the Flavour team. Total booking value includes all revenue generated by the booking, including hosting fees, per person fees, materials costs, and transportation/logistics fees.

If the supplier is based in the United Kingdom, VAT will be charged in addition to the commission fee. Any commission arrangements outside of those described above must be mutually agreed in writing by the supplier and Flavour Events before the listing is published.

Don't worry, simply email a description of the difficulty you are experiencing to: [email protected]

This inbox is monitored between 9:00 - 17:00, Monday to Friday. We aim to respond to your email within 72 working hours.

If your listings are in Draft stage, you can easily delete them by going to the listings section and clicking delete for the listing you wish to delete. Make sure you keep your Venue or Listing pages as drafts until you are satisfied you have completed all the information correctly. Before your listing goes live, it will need to be approved by an administrator. Once you have requested approval, you will be unable to delete your listing. To request approval, click the Request approval box on the final page (publishing) during the listing creation process. In accordance with our terms, live listings cannot be deleted by business users, as there may be unresolved issues which require the listing to be accessible. In order to stop your listings from displaying on the website, simply set the publication date to a date far in the future, so that the listing will not be visible to website users.

Follow this guide on how to create a Venue spaces listing, starting from scratch.

OVERVIEW

If you have space within a venue that can be hired in full, or in part, for private and corporate events, you can list it under Venue spaces. Examples of venue spaces include: Conference spaces, private dining rooms, roof terraces, outdoor spaces, meeting rooms, halls, bar areas, studios, blank canvas spaces, restaurants and large table bookings. If the space is hired specifically because it includes an activity, such as darts, mini golf, bowling, axe throwing etc, you should list it under Activity spaces. Activity spaces listings will appear in relevant Venue spaces searches too.

REGISTRATION

(Skip to ADD A VENUE if you have already signed up as a user and registered your business).

First, you must register as a user on flavoursearch.com. Click register from the top right menu, followed by Sign Up.

Provide your full name, email address, and telephone number. Enter the password you’d like to use to access your account, then reconfirm it.

Select your email marketing preferences.

If you tick “I’d like to register my business details to create listings after signing up”, you will be taken directly to the business registration page at the next step. If you wish to do that later, you can get to the business registration page by selecting “Create a Flavour listing” or “My Business” from the homepage when you’re logged in.

Click “Next” on the Register your business page.

Input your business details. This information must be completed accurately. This is the company information we will use to invoice your business for our agency commission following the completion of any bookings which originated from an enquiry via the Flavoursearch website.

Complete all fields marked as mandatory *. It isn’t mandatory to complete the Company online presence section, but it is advisable because it might help our venue finding team and marketing team to better serve you.

You must agree to our Terms of Use and Terms of Sale if you want to list your business on our website. You can read these terms by clicking the adjacent links. Tick the box next to the links to agree the terms, then enter your full name and position within the company, then hit save changes to proceed. If there are any errors in your form completion, the website will notify you.

ADD A VENUE

(Skip to ADD A LISTING if the Venue relating to the Venue space you want to list has already been created).

All listings for Venue spaces, Accommodation, and Activity spaces must be linked to a Venue. The Venue page acts as a link between all Venue space listings at the same venue. The venue page does not appear in searches, but it is accessible via listing pages attached to that venue.

From the Business created page, click Add a venue.

On the Venue portfolio page, enter the name of the venue, a short summary of the venue that will serve as a subtitle to the venue name, plus a longer description to make the venue appealing to potential customers.

Choose a venue type which best describes your venue from the drop-down menu.

Next, click to select the venue types which apply to your venue. Choose all that are applicable as it will help customers efficiently find what they’re looking for.

Click Choose Media to add images to your Venue page. If you have already uploaded images to Flavoursearch, you can search for them here. If not, click Choose file to select images from your computer storage. Once selected, click Upload to add the image to your Flavoursearch image database.

Once uploaded, the images will appear under the Upload field. Click the images you want to use to add them to your Venue page. The first image you click will be the main image. You must use a minimum of 6 images. Click close after selecting your images.

Click Save & Next to progress.

On the next page, enter the address details for your venue. It is important that the address is correct because it will affect any listings you associate with the venue. Either use the search for an address tool or enter it manually.

From the Search Location drop down menu, choose the search location option most appropriate. If the city where your venue is located is shown, select it. If not, select the region or country where your venue is located. This will show your listings in searches starting from the homepage. For example, if you select Wales / Cardiff, it will appear under those broad searches.

Write the name of the railway, underground or metro station closest to your venue.

Use the Search Exclusions section to hide any listings associated with the venue from appearing for enquiries for certain dates. For example, if your venue closes for renovations every February, click add an exclusion and use the calendar tool to select the first and last dates the venue is unavailable. Click add an exclusion again to add additional dates, such as the same period for subsequent years. Flavour Search staff may also add search exclusions to your listings. For example, if you have specified to us that you don’t pay agency commission for December events, we will exclude your listings for being shown to customers searching for December dates.

Click Save & Next.

Complete the Cuisine field to describe the type of food offered at the venue. If you offer a variety, such as Modern European and American bar snacks, write that. If your venue does not offer food, write N/A.

Input the total number of event spaces the venue has available to hire.

Next, click to select as many of the Accessibility options which apply to your venue. Choose one or more.

Next, click to select the food and drinks options offered at the venue, the licenses the venue has (if any), plus one or more applicable parking option.

Click Save & Next

On the next page, click to select the age policies, venue catering options and venue rules for your venue. Click none, or as many as are applicable. To display your own rules, such as dress codes or rules about dogs, click +Add custom rule.

Finally, once all the steps above have been completed, tick the Request approval box to submit your venue page to be approved by Flavour Search administrators. While the venue is pending approval, you can still proceed with creating listings for that venue.

ADD A LISTING

Now that you have created a Venue, you can create listings to associate with that venue.

From your business dashboard, click Manage listings, or Listings, then click Create listing.

Choose the type of listing you wish to create. In this case, Venue spaces. This listing will display under relevant customer searches for Venue spaces.

Select the name of the Venue the listing will be linked to from the drop-down menu. If you have created multiple venues, they will be shown here.

Type the name of the venue space you wish to list. For example, Private dining room. There is no need to write the name of the venue as that will automatically appear in the listing.

Write a short description to summarise the space, followed by a longer description.

Add six or more images for the listing using the process described above under ADD A VENUE.

Click Save & Next.

Next, you’ll input hire capacity values for the space. Use the arrows or your keyboard to write the minimum number of guests you would accept a booking for, the maximum number of guests the space can accommodate, then the maximum number of guests the space can accommodate in seated or standing formats.

Under layout, tick all the types of layouts the space can accommodate, and enter max capacity values in the adjacent fields. If your space can fit 20 guests in a boardroom layout, click the Boardroom box, and enter 20 in the field to the right, and so on.

In dimensions, enter the size dimensions of the space in your preferred format.

Use the privacy drop-down to mark whether the space is Private (exclusively for the use of your guests), Semi-private (a room for your use, which may be visible to other venue guests), or Shared space (other venue guests will be in the same room as your event guests).

Click Save & Next.

On the next page, you’ll set the pricing options for hiring your space. First, set the minimum total spend per booking price. This is the minimum total price you will accept for a customer to hire your space. It is mandatory to complete this field. This number will determine if the listing will appear in a search when a customer has specified their event budget.

Next, select one or more Tiered prices and hours options. These details will be displayed on the listing page to help customers understand your pricing structure. Under the pricing category (Minimum spend, Hire fee etc..) click + Add new minimum spend to complete.

Minimum spend = Total minimum amount customer agrees to spend on their event. This could be a combination of F&B spend, hire fee etc.

Hire fee = If the space has an additional fee to cover hire, set up etc, write the price here.

Package per person = If you offer a package price per person, such as a daily delegate rate which includes refreshments and use of the space, write the price here.

Hire fee & minimum spend = To show the combined price for space hire, plus the minimum amount the customer will need to spend on F&B, write that here.

Hire fee & package per person = To show the combined hire fee and PP price, write that here.

Under each pricing category you have selected, you can set the amount. Use the drop down to show if that price applies per session, per hour, per morning, per afternoon, per evening, or per day. Use your keyboard or the arrows to note the hours your pricing covers. Finally, click on the days to show the days your space is available to hire according to the price option displayed. You can click + Add new minimum spend under each category to show different prices for different times and days. For example, if your minimum spend for a morning session on a Monday is different to your price for an evening session on a Friday, use + Add new minimum spend for every variable.

Use the Out-of-hours private hire options to let customers know if your prices and hours are negotiable, or if they are firm in accordance with what’s displayed in the listing. Click whichever option is correct.

Click Save & Next.

On the next page, you’ll select the Accessibility, Facilities, Food and drinks, and Licenses information to add to your listing. Select all the correct information, but don’t select information that does not apply. This info will appear on your listing page. It will also be used to filter your listing in a filtered search. For example, if a customer indicates they need Disabled access in a search filter, but you have not clicked Disabled access because your space does not have it, your listing will not be shown in that search.

Click Save & Next.

On the next page, you’ll select your keyword tags. These represent the types of events your space is suitable for. Each of these event type tags can be used in search filters, and for the customer to tell you what type of event they are planning in their enquiry form submission. They will also be shown on your listing, so click all that apply, but none that don’t.

Click Save & Next.

On the final page, you’ll get ready to publish your listing. First, select your publication date and time, either by using your keyboard, or the calendar tool. Click today if you are ready for the listing to go live the moment it has been approved. If you don’t want your listing to be visible until after a certain date, set that date here.

Select the User (person) that will manage enquiries for this listing under the User drop-down menu. If you have invited other users to manage your listings or business, they will appear here after they have accepted the invitation. If no other users have been invited, the name of the person who activated the business account will be shown.

Finally, when you are satisfied that you have fully and correctly completed your listing, tick the Request approval box. This will notify the Flavour search administrators that your listing requires their approval. Once the listing has been checked to make sure it’s complete and conforms with our terms and conditions, it will become live. You will receive an email notifying you that the listing is live, or if it requires alterations. Please note that once a listing is live, it cannot be deleted. Be sure to click Save & View to see what your listing will look like, then click edit listing to make any changes before you tick to Request approval.

Click Save & Finish once you are happy with your listing.

Follow this guide on how to create an Activity spaces listing, starting from scratch.

OVERVIEW

If you have a venue which offers activities, with spaces that can be hired in part or in full, for private and corporate events, you can list it under Activity spaces. Examples of the activities within an activity space can include: Mini golf, darts, axe throwing, go-karts, pool, fairground games, video games, bowling, shuffleboard, group challenges, life-sized board games and more. Activity spaces listings will appear under relevant Venue spaces searches too.

REGISTRATION

(Skip to ADD A VENUE if you have already signed up as a user and registered your business).

First, you must register as a user on flavoursearch.com. Click register from the top right menu, followed by Sign Up.

Provide your full name, email address, and telephone number. Enter the password you’d like to use to access your account, then reconfirm it.

Select your email marketing preferences.

If you tick “I’d like to register my business details to create listings after signing up”, you will be taken directly to the business registration page at the next step. If you wish to do that later, you can get to the business registration page by selecting “Create a Flavour listing” or “My Business” from the homepage when you’re logged in.

Click “Next” on the Register your business page.

Input your business details. This information must be completed accurately. This is the company information we will use to invoice your business for our agency commission following the completion of any bookings which originated from an enquiry via the Flavoursearch website.

Complete all fields marked as mandatory *. It isn’t mandatory to complete the Company online presence section, but it is advisable because it might help our venue finding team and marketing team to better serve you.

You must agree to our Terms of Use and Terms of Sale if you want to list your business on our website. You can read these terms by clicking the adjacent links. Tick the box next to the links to agree the terms, then enter your full name and position within the company, then hit save changes to proceed. If there are any errors in your form completion, the website will notify you.

ADD A VENUE

(Skip to ADD A LISTING if the venue relating to the Activity space you want to list has already been created).

All listings for Venue spaces, Accommodation, and Activity spaces must be linked to a Venue. The Venue page acts as a link between all Venue space listings at the same venue. The venue page does not appear in searches, but it is accessible via listing pages attached to that venue.

From the Business created page, click Add a venue.

On the Venue portfolio page, enter the name of the venue, a short summary of the venue that will serve as a subtitle to the venue name, plus a longer description to make the venue appealing to potential customers.

Choose a venue type which best describes your venue from the drop-down menu.

Next, click to select the venue types which apply to your venue. Choose all that are applicable as it will help customers efficiently find what they’re looking for.

Click Choose Media to add images to your Venue page. If you have already uploaded images to Flavoursearch, you can search for them here. If not, click Choose file to select images from your computer storage. Once selected, click Upload to add the image to your Flavoursearch image database.

Once uploaded, the images will appear under the Upload field. Click the images you want to use to add them to your Venue page. The first image you click will be the main image. You must use a minimum of 6 images. Click close after selecting your images.

Click Save & Next to progress.

On the next page, enter the address details for your venue. It is important that the address is correct because it will affect any listings you associate with the venue. Either use the search for an address tool or enter it manually.

From the Search Location drop down menu, choose the search location option most appropriate. If the city where your venue is located is shown, select it. If not, select the region or country where your venue is located. This will show your listings in searches starting from the homepage. For example, if you select Wales / Cardiff, it will appear under those broad searches.

Write the name of the railway, underground or metro station closest to your venue.

Use the Search Exclusions section to hide any listings associated with the venue from appearing for enquiries for certain dates. For example, if your venue closes for renovations every February, click add an exclusion and use the calendar tool to select the first and last dates the venue is unavailable. Click add an exclusion again to add additional dates, such as the same period for subsequent years. Flavour Search staff may also add search exclusions to your listings. For example, if you have specified to us that you don’t pay agency commission for December events, we will exclude your listings for being shown to customers searching for December dates.

Click Save & Next.

Complete the Cuisine field to describe the type of food offered at the venue. If you offer a variety, such as Modern European and American bar snacks, write that. If your venue does not offer food, write N/A.

Input the total number of event spaces the venue has available to hire.

Next, click to select as many of the Accessibility options which apply to your venue. Choose one or more.

Next, click to select the food and drinks options offered at the venue, the licenses the venue has (if any), plus one or more applicable parking option.

Click Save & Next

On the next page, click to select the age policies, venue catering options and venue rules for your venue. Click none, or as many as are applicable. To display your own rules, such as dress codes or rules about dogs, click +Add custom rule.

Finally, once all the steps above have been completed, tick the Request approval box to submit your venue page to be approved by Flavour Search administrators. While the venue is pending approval, you can still proceed with creating listings for that venue.

ADD A LISTING

Now that you have created a Venue, you can create listings to associate with that venue.

From your business dashboard, click Manage listings, or Listings, then click Create listing.

Choose the type of listing you wish to create. In this case, Activity spaces. This listing will display under relevant customer searches for Activity spaces. It will also appear under relevant searches for Venue spaces.

Select the name of the Venue the listing will be linked to from the drop-down menu. If you have created multiple venues, they will be shown here.

Type the name of the Activity space you wish to list. For example, The Games Room. There is no need to write the name of the venue as that will automatically appear in the listing.

Write a short description to summarise the space, followed by a longer description.

Add six or more images for the listing using the process described above under ADD A VENUE.

Click Save & Next.

Next, you’ll input hire capacity values for the space. Use the arrows or your keyboard to write the minimum number of guests you would accept a booking for, the maximum number of guests the space can accommodate, then the maximum number of guests the space can accommodate in seated or standing formats.

Under layout, tick all the types of layouts the space can accommodate, and enter max capacity values in the adjacent fields. If your space can fit 20 guests in a boardroom layout, click the Boardroom box, and enter 20 in the field to the right, and so on. Some Activity spaces will not offer any of these layouts, so leave this section blank if it's not relevant to your listing.